Why Cybersecurity Is Important For Your Restaurant

Why Cybersecurity Is Important For Your Restaurant

Online Restaurant Marketing   /   Mar 5th, 2020   /   0 COMMENTS   /  A+ | a-

Hackers are always on the lookout to get into somewhere they shouldn’t. Given that the restaurant industry now relies heavily on technology, it's no surprise that they are attempting to steal data from restaurant via the technology used there

 

Hackers can, and will, use just about any piece of information they can get their hands on to ruin a business. A simple email address can allow hackers to gain access to accounts which then leads them to other sensitive and private information. 

 

Restaurants not only have their own data to protect but also their diners. Customers’ credit card details in the wrong hands can be dangerous. Not only can hackers damage your business, they can leave your customers in financial ruin. If it is traced back to your restaurant being the point of data breach you can expect some angry diners on your doorstep.
 

Protecting your restaurant data 

The moment you become a victim of data breach it can prove extremely costly. Restoring computers and upgrading security can be anything up to 256,000USD. However, a ruined reputation could cost you even more. When word gets out your restaurant had a security breach, customers will no longer feel safe using their credit card or giving their email address. This is where they begin to go elsewhere to eat. Second to this will be the spreading of the news to their friends. They too will think twice about eating at your restaurant.

 

Hackers do not discriminate any business when it comes to hacking. Below are some tips to help you secure your data so your restaurant doesn’t become another victim.

 

Passwords

 

Start off with doing an audit of what you have. Check that all passwords used are secure. If not then create new ones. A secure password would be a combination of letters (upper and lower case), numbers and special characters. It is also a best practice to regularly update the password. It could seem like a hassle but in the long run, the hassle is worth it.

 

Emails

 

Members of your restaurant team who use or have access to the restaurant email need to be aware of the dangers of emails which could contain a virus or an attempt to phish (get) information fraudulently. Educate them so they are vigilant. Notice if an email address looks real but is off by a few letters (or spelt incorrectly) and/or emails containing links or attachments which weren’t expected. Inform them that these must never be clicked. If it is a hacking attempt it allows the hacker to gain access to your system and your private information.

 

Website

 

Your restaurant website will also need a thorough inspection. Especially if it’s used to take online orders. Check that you have a functioning firewall and installed security apps. Along with these, you need to make sure you do regular back ups. This also helps if there is a breakdown in hardware. Speaking of which, your website server also needs routine checks. If a 3rd party company does this for you then find out when and how regularly they perform these.
 

Keep emails secure 

Devices

 

If you restaurant uses mobile devices to take orders these need to be locked when not in use. They must always kept on site at the restaurant at all times. Tablets need to be either cleared or backed up daily.

 

Wi-Fi

 

The free wi-fi you offer must be encrypted or secure. Hackers can use as a way to get into your network to steal yours and your customers’ info. Inform your diners which is actually your secure network for them use. Hackers, with ease, can create hotspots with a name similar to that of your restaurant’s network. Customers could accidentally click on that and unknowingly handover all their information.

 

Staff

 

Security checks don’t just stop at the technology you use. Do background checks on your staff too. Focus on searches for fraud or money-related offenses. Preferably during the interviewing stage as once they are on your team it could be too late. It is all too easy to take a photo of a credit card belonging to a customer to then use to make purchases elsewhere.

 

Being a restaurant owner isn’t just about providing food to people. It also entails looking after those who come to you to eat. Making sure you have taken all necessary measures to protect your data will give you and your customers peace of mind.

Hanh Harper

CMO and crisp hoarder

www.napkinmalta.com

 
Tags:  Hackers · data · protection · security · data breach ·
No comments posted...

Leave a Comment

Simple catpcha image
Top

Napkin (“Napkin”, “we”, “us”) is committed to respecting your privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

Napkin has established this Privacy Policy to let you know what information we may collect from you on the publicly available portion of napkinmalta.com (the “Site”) and through various other interactions with you, and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy. By using the Site and/or providing us with Personal Information, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or provide us with any Personal Information. This Privacy Policy applies to information that we collect on the Site and to information which we may collect by other “offline” means, including, without limitation, sales calls and other business transactions. A description of the information we collect on behalf of our advertiser clients through our advertising services is set out in our Notice of Marketing Practices.

Personal Information

Information We May Collect

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, a phone number, and an email address. We collect Personal Information from our Site users and customers only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our email subscriptions, or in the process of your business transactions with us. To make our content more relevant to you, we may also ask for information about your present place of employment, such as company name, size, industry sector and number of employees. Of course, if you send us an email in connection with an inquiry about a job application, we may also store the Personal Information provided in connection with that inquiry.

We also offer a variety of email subscriptions where you can get information about online marketing and promotions and special offers. You can subscribe to these emails and you can manage your email preferences. If you become a customer of Napkin, we will always retain the right to email you regarding the Site or services that we’re providing to you.

How We May Use Your Information

If you provide us with Personal Information, we may retain and use that information for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions, or business transactions and relationship with Napkin. For example, we may use your Personal Information in order to respond to your questions or requests for information about Napkin. We may also use Personal Information to ensure compliance with our policies and applicable law.

Who We May Share Your Information With

We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our e-mail services and processing inquiries. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Napkin will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Napkin’s behalf. Napkin will not sell or share your Personal Information with any unaffiliated third parties for marketing purposes. In the event that Napkin or all of its assets are acquired, all of the data collected by Napkin through the Site and through other means and services provided by Napkin would be among the transferred assets. We reserve the right to disclose such information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else who could be harmed by such activities. We also reserve the right to disclose such information when we believe in good faith that the law requires it.

Non-Personal Information

From time to time, we may collect general, non-personal, statistical information about the use of the Site, such as what sites visitors are coming from when they visit our Site, when they first visited our Site, their IP address, how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they “click” on. We may use the IP address to infer information about such visitor, including its company, city and state. We collect this information through the use of “cookies” and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.

Links to Other Sites; Public Venues test

Please be aware that when you are on the Site, you could be directed to other sites that are beyond our control via hyperlinks. For example, if you choose to use the Napkin Directory at the Site, you may be sent to a third party website if you click on a hyperlink. These other websites may send their own cookies to visitors, collect data, or solicit Personal Information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your Personal Information collected there.

Security

The security of your Personal Information is important to us. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Napkin employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. For more information visit the Security page.

Children’s Privacy

This Site is not intended for use by children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. Changes to Our Privacy Policy.

The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated and by changing the “Last Modified” date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

Governing Law

Napkin makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside the European Union do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. If you reside outside of the European Union, by using our Site, you consent to the transfer and use of your information outside your country.

Contacting Us

If you have any comments or questions regarding our Privacy Policy, please contact us at info@napkinmalta.com, or at our contact information below.

Napkin

Triq il-ktajjen, 60

Swieqi SWQ 3230

Malta